Frequently Asked Questions
1. What types of commercial lighting do you supply?
We supply a wide range of commercial lighting solutions, including LED lighting, indoor lighting, outdoor lighting, office lighting, retail lighting, hospitality lighting, warehouse lighting, emergency lighting, track lighting, magnetic track lighting, and lighting accessories from trusted manufacturers.
2. Do you offer free UK delivery?
Yes. We offer free UK delivery on orders over £150. Delivery charges for smaller orders are calculated during checkout.
3. How long does delivery take?
Our standard tracked delivery typically takes 2–6 working days. Delivery times may vary depending on product availability and your location.
4. Which lighting brands do you stock?
We supply products from leading commercial lighting brands, including SLV Lighting, along with other trusted manufacturers known for quality, performance, and reliability.
5. Can I return an item if it isn't suitable?
Yes. If you're not completely satisfied with your purchase, you can request a return in accordance with our Returns & Refund Policy. Please review our policy or contact our customer service team for assistance.
6. Do you supply lighting for businesses and trade customers?
Yes. We work with electricians, contractors, architects, interior designers, builders, facilities managers, and commercial businesses throughout the UK. Trade account applications are also available.
7. How do I choose the right commercial lighting?
The best lighting depends on your project requirements, including room size, ceiling height, brightness, colour temperature, and installation type. If you're unsure, our team can help you select the most suitable lighting solution.
8. Are your LED lighting products energy efficient?
Yes. Our LED lighting products are designed to deliver excellent illumination while helping reduce energy consumption, maintenance costs, and long-term operating expenses compared to traditional lighting.
9. How can I contact your customer support team?
You can contact our customer support team through our Contact Us page or by email. We're happy to help with product recommendations, technical questions, quotations, and order enquiries.
10. Do you provide quotations for larger commercial projects?
Yes. We regularly provide quotations for commercial, retail, hospitality, office, and industrial lighting projects. Please contact us with your project requirements, and our team will prepare a competitive quotation.
